How Service is Provided

Midtown Assistance Center operates with a qualified staff and a core of trained community volunteers who interview prospective clients five days a week.

Each individual is screened for eligibility and advised of the specific types of assistance the Center provides. Depending on the individual's physical and emotional needs, they are offered whatever financial assistance Midtown Assistance Center can provide, and their concerns and needs are listened to and treated with dignity and respect.

The staff and volunteers pursue a full process of verification prior to any assistance. Among other things, we verify location of residence, length of time at that residence, and future or past employment.

Midtown Assistance Center is also diligent in follow-up in order to ensure that the funds have been utilized as intended. Through participation in the Pathways System and the diligence of staff, client tracking can be successfully achieved and duplication of aid among centers across Atlanta minimized.